Nous vous remercions pour la confiance que vous nous accordez. Aujourd’hui, nous devons faire évoluer le montant des frais de téléparamétrage.

Nous vous informons donc qu’à compter du 1^er avril 2024, le montant des frais de téléparamétrage passera de 10€HT à 15€HT.

Dans le cas où vous souhaiteriez mettre un terme à votre contrat, vous avez jusqu’au 30 avril 2024 pour nous informer par lettre simple à l’adresse ci-dessous. Votre courrier devra mentionner clairement le motif de résiliation, à savoir « augmentation tarifaire - téléparamétrage». Aucun préavis ne sera appliqué et la résiliation prendra effet à la fin du mois en cours. 

Nexecur Protection

A l’attention du service Résiliation

13 Rue de Belle île

72190 Coulaines

Pour toute question, nos équipes se tiennent à votre disposition au 09 69 325 500 du lundi au vendredi de 8 h à 18 h.

[Updated: November 16, 2020 ] 

ALL RIGHTS RESERVED.

PRIVACY POLICY

Your privacy is important to us (also as “ we”, “our”, “Supplier”). This Privacy Policy explains how Supplier with its all subsidiaries collect, store, use, disclose, share and transfer your information

PLEASE REVIEW THIS PRIVACY POLICY CAREFULLY BEFORE YOU USE ALL THE WEBSITE THROUGH WWW.GUARDINGVISION.COM, SOFTWARE APPLICATIONS INCLUDING GUARDING VISION , AND SERVICES PROVIDED BY SUPPLIER (COLLECTIVELY, THE “SUPPLIER SERVICES”). BY USING SUPPLIER SERVICES INDICATES YOUR AGREEMENT TO THIS PRIVACY POLICY AND SUPPLIER COLLECTING, STORING, USING, DISCLOSING, SHARING AND TRANSFERRING YOUR INFORMATION ACCORDING TO THIS PRIVACY POLICY.

We may modify this Privacy Policy at any time, provided certain provisions of this privacy policy prove to be incomplete or outdated and further provided that these changes are reasonable for you, taking into account your interest. If we make material changes to this privacy policy, we will post the new version on the website which will become effective immediately.   

What Information We Collect 

When you interact with us and our Services, including through a product you purchase from any seller which could be connected to our Services (“Product”), Supplier will collect information about you according to this Privacy Policy, including “personal information” and “non-personal information.”

“Personal information” means information about you that specifically identifies you or, when combined with other information we have, can be used to identify you, such as name, date of birth, physical address, telephone number and email address.

“Non-Personal information” means information that alone cannot directly identify you, such as your occupation, language, zip code, area code, product serial numbers, URL, log data that automatically records information about your visit, such as your browser type, domains, page views, the URL of the page that referred you, the URL of the page you next visit, your IP address, and page navigation, unique device ID collected from Products and your mobile devices, video content files that do not contain personal visual identity information, the country and time zone of the connected Product, geo-location, mobile phone carrier identification, and device software platform and firmware information.

How We Collect Your Information

Supplier collects personal information about you through the Supplier Services in several ways.

§   When you register with Supplier Services:  You voluntarily provide us with personal information when you create your account to use Supplier Services. In addition, when you install and activate Products, you will be asked to provide certain basic information via our Supplier Services, such as your Product name, the Product’s verification code and serial number, which are unique to the Product connected to the Supplier Services and associated with your account, if applicable.

§   When you saved video content on the Supplier Services: When you save content through Supplier Services, like video clips, live video streams and images (“Your content”), we will collect personal information that will allow you to save Your Content.

§   When you contact us for support: When you respond to our e-mails, contact our customer service, or use other customer support tools, we collect your information to provide you with support, verify your identity with your account profile information, and confirm your Product.

Supplier also collects non-personal information through the Supplier Services in several ways.

§   When you use the Supplier Services to help us understand how you are using the service, improve Supplier Services, and support:  We often collect industry-standard non-personal information when you access our Supplier Services. We collect this type of information to provide you with a more relevant experience, to prevent misuse, and to ensure that our Supplier Services are working properly. We may also record adjustments you make to our Products through the Supplier Services. We store this information along with data collected directly by your Product. If you have questions about the security and privacy settings of your mobile device, please refer to instructions from your mobile service provider or the manufacturer of your device to learn how to adjust your settings.

We also use cookies, web beacons, pixel tags, and other technologies to keep records, store your preferences, improve our advertising, and collect certain non-personal information, like log data and device data. In particular, we use cookies that allow us to connect your Supplier Services activity with other information we store about you in your profile or as related to your interactions with Supplier Services. This allows us to better understand how you use our Supplier Services and Products, diagnose and troubleshoot any problems you having, and otherwise administer and improve our Supplier Services and Products. The Use of Cookies also helps you to smoothly navigate our Supplier Services.

§   When you stream Your Content to the Supplier Services: When you use Supplier Service to preview the video, we will only transmit it, rather than store it. When you use Supplier Service to receive pictures or videos as alerts information, we will process information from your Products so that we can send you alerts when something happens. However, we will only store this information for seven days to enable this function. When you store video clips in your own SD card, hard disks, etc. of your own devices, you may use our playback function to view the video, in which case we only transmit your information, rather than store it. 

How We Uses Your Information

In order to provide a better user experience, we, or our vendors on our behalf, use information collected as described in this Privacy Policy to:

§   Operate, maintain, improve, and develop our Supplier Services and Products; 

§   Increase the safety of our Supplier Services and Products ?C for example, for user authentication, security protection, fraud detection, filing, and backups;

§   Perform auditing, analytics and conduct customer research;

§   Send you e-mails, SMS (including commercial messages) and Push to promote Supplier Services and Product, and send you important notice, such as reminders, technical notices, updates, alerts, support and administrative messages, service bulletins, and requested information. Because notice is important to your interaction with Supplier, you may not opt out of receiving it;

Unless you choose to unsubscribe, Supplier may contact you by sending electronic communications in order to inform you about new products and services. We also may use information collected as described in this Privacy Policy with your consent or as otherwise required or permitted by law.

How We Share Your Information

The following are the limited situations where we may share your personal information:

§   We share your personal information with Supplier affiliates, who are required to use that information in accordance with the purposes described in this Privacy Policy.

§   We use service providers, vendors, technicians and other third-parties to help us process, store, and protect some of your data and otherwise help us administer our Products and Supplier Services effectively, provide a better user experience, process your purchases, and increase the quality of our Products and Supplier Services. These third-parties are forbidden from using your personal information for non- Supplier purposes and are required to protect your information in accordance with this Privacy Policy.

§   We may provide information to third-parties if we believe in good faith that we are required by mandatory law to do so. For example, to comply with legal orders and government requests; response to a subpoena, or similar legal process, including to law enforcement agencies, regulators, and courts in the relative countries where we operate; to protect the interests of our customers and users of the Supplier Service; to respond to claims that any content posted or displayed using the Supplier Service violates the rights of third parties; in an emergency protect the health and safety of users of the Supplier Service or the general public; or to enforce compliance with our Terms of Service.

§   If Supplier and/or all or part of our assets are ever sold or transferred, your personal information may be among the items sold or transferred.

§   We share information to protect our own legitimate business interests when we believe in good faith that we are required or permitted by law to do so. For example, we may share your personal information as needed to support auditing, compliance, and corporate governance functions; to combat fraud or criminal activity; to protect our rights or those of our affiliates and users; or as part of legal proceedings affecting Supplier.

We may also disclose non-personal information publicly or with third-parties.  For example, we may share non-personal information:

·          for the same reasons we might share Personal information;

·          to better understand how our customers interact with Supplier Services and Products, in order to optimize your experience, improve our products, or provide better services;

·          for our own research and data analytics;

·          with our vendors for their own analysis and research; or

·          to facilitate targeted content.

Securing Your Personal Information

Supplier has implemented commercially reasonable administrative, technical, and physical security controls that are designed to safeguard personal information. We also conduct periodic reviews and assessments of the effectiveness of our security controls. Notwithstanding the above, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, please understand that though Supplier has endeavored to protect your personal information, but Supplier cannot guarantee that your personal information is under absolute security with the existing security technology. If your personal information is leaked or stolen because of force majeure or safety controls which cannot be attributed to Supplier, You agree that Supplier do not need to take responsibility of your loss. If you have any questions about the security of our Supplier Services, you can contact us via telephone or e-mail at the relevant Supplier Support information for your country.

Accessing and Correcting Your Personal Information 

Keeping your personal information current helps ensure that we provide you with the most relevant offers. You can access and update your personal information via your account profile. While we are ready to assist you in managing your subscriptions, deactivating your account, and removing your active profile and data, we cannot always delete records of past interactions and transactions. In addition, because of the way we maintain certain services, after you delete certain information, we may temporarily retain backup copies of such information before it is permanently deleted.

We will retain your personal information for as long as your account is active or as needed to provide you services and to maintain a record of your transactions for financial reporting purposes. We will also retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Children’s Privacy 

Supplier does not intend that any portion of its Supplier Services will be accessed or used by children under the age of 18, or equivalent minimum age in the relevant jurisdiction, and such use is prohibited. If we obtain actual knowledge that an account is associated with a registered user who is under the age of 18 years old, or equivalent minimum age in the relevant jurisdiction, we will promptly delete information associated with that account. If you are a parent or guardian of a child under the age of 18, or equivalent minimum age in the relevant jurisdiction and believe he or she has disclosed personal information to us, please contact us by phone or email at the relevant Supplier Support information for your country.  A parent or guardian of a child under the age of 18, or equivalent minimum age in the relevant jurisdiction may review and request deletion of such child’s personal information as well as prohibit the use there of.

Global Operations 

We transfer and process your information globally both in our own facilities and with service providers, or partners, regardless of where you use our services. As we operate globally, we may transfer your personal information to our affiliates worldwide, when processing that information for the purposes described in this Privacy Policy, e.g. if you request for customer services from us, our colleagues in China may access certain of your information (wherever you are located) in order to provide the requested services to you. We shall do so in accordance with the applicable laws. In particular, we will ensure that all transfers will be in accordance with requirements under your applicable local data protection laws by putting in place appropriate safeguards. You hereby agree to transfer the data and you have the right to be informed of the appropriate safeguards taken by us for this transfer of your Personal information.

Currently we have data centers in the U.S., Singapore, Brazil and Ireland. The laws, regulations, and standards of the country in which your information is stored or processed may be different from those of your own country. You have understood that the risks under applicable data protection laws are different and we may transfer to and store your personal information at our overseas facilities. However, this does not change any of our commitments to safeguard your personal information in accordance with this Privacy Policy.

If you are located in the EEA, then whenever we share your personal information with a third party outside the EEA, or transfer such information to a third party outside the EEA, we will put in place contractual protections, approved by the European Commission, to secure your information. A copy of those contracts can be obtained by contacting us at the address below.

We have deployed local servers in Russia. If you are located in Russia, your personal information will be stored in the local servers instead of other overseas data centers.

California Consumer Privacy Act Notice

California residents have additional privacy rights under the California Consumer Privacy Act, which are described in the California Consumer Privacy Act Notice .

Contact Us 

Please contact Hikvision Europe B.V. registered at Dirk Storklaan 3, 2132 PX Hoofddorp, the Netherlands if you have any questions or comments about our privacy practices or this Privacy Policy. You can also reach us via e-mail at support@mail.guardingvisionpro.com.

Updated date: November 16, 2020

These terms of service (“Terms”) contain the terms under which you use services that we provide over the Website www.guardingvision.com and mobile application including Guarding Vision (collectively, “Services”). Services are provided for use in conjunction with various Internet-connected devices (“Products”).  PLEASE READ THESE TERMS CAREFULLY. If you do not agree with these Terms, do not register or use any Services.

1.  No Life-Safety or Critical Uses of Services

You acknowledge and agree that the Services and Products are not certified for emergency response. We make no warranty or representation that use of the Services or Products with any third-party’s products or services will affect or increase any level of safety or security. Our Services and Products are not a third-party monitored emergency notification system -- We will not dispatch emergency authorities to the monitored place in the event of an emergency. All life threatening and emergency events should be directed to appropriate response services.

2.  Electronic Contracting and Messaging

By using Services, registering the Products, creating an online account for Services (“Account”), or engaging in any transactions via Services, you agree to accept and be bound by these Terms and our Privacy Policy. You agree that when you use your login credentials or click on any “I Agree” button when using Services, you affirmatively consent to conduct business electronically with us, and such credentials and processes have the same force and effect with your written signature. You agree and consent to us sending you disclosures, messages, notices, and other communications, including direct marketing text messages, to your designated mobile phone and email account.

3.  These Terms May Change

We reserve the right to make changes to these Terms provided certain provisions of these Terms prove to be incomplete or outdated and further provided that these changes are reasonable for you, taking into account your interests. If we make any changes to these Terms, we will notify you by the email address specified in your Account or by means of notice on the website of any such changes which will become effective immediately upon the release. Continued use of Services following this notice will indicate your acknowledgment and agreement to be bound by the revised Terms.

4.  Relationship to Product Warranty

These Terms govern your use of Services. Your purchase of any Product is governed by the limited warranty provided with that Product.

5.  Eligibility

You are prohibited from registering a Product for use with Services or from using Services unless you are 18 years of age or older, if individual, or, have obtained the authorization, if company. You may not use Services where prohibited by applicable law. We also do not knowingly collect any information from children under the age of 18, or equivalent minimum age in the relevant jurisdiction. If you are not 18 years of age or older, you must have your parent or legal guardian register a Product or create an Account to use Services.

6.  Creating an Account

To use your Product via Services, you are required to create an Account. You represent and warrant that: (i) all required registration information you submit is truthful, accurate and complete; (ii) you will maintain the accuracy, security, and confidentiality of such information; and (iii) your use of Services does not violate any applicable law or regulation. You have no right to transfer your Account to any other individuals in any manner. We are not liable for any loss or damages arising from your failure to maintain the confidentiality of your Account. You agree to notify us immediately of any unauthorized access to or use of your Account or any breach of security. You may be held liable for losses incurred by us or any other users due to someone else using your Account as a result of your failing to keep your Account information secure and confidential.

By registering any Products in your Account, you will be deemed to have the “Ownership” of the Product. The Product can only be registered in one account, thus you acknowledge that if you transfer your Products to others, you will not be able to connect the Products to your account.

7.  System and Equipment Requirements

Use of certain Products or discrete functionality may require Internet access and registration to Services. You must have the necessary hardware, software, and Internet access needed to register and use the Product with Services. Services will not be accessible without: (i) a working network that is positioned to communicate reliably with our Products; (ii) a PC device or a mobile device with Android OS or Apple iOS to pair the Products; (iii) an Account; (iv) always-on broadband Internet access; and (v) other system elements that may be specified by Services in connection with the specific Product. In addition, you acknowledge that Services may activate Bluetooth or Wi-Fi services on your device, with or without prior notification, in order to facilitate proper registration of the Product, and connectivity and registration to Services.

8.  Changes to Services

We may change, upgrade, discontinue, or temporarily suspend any feature or component of Services at any time without notice. We cannot guarantee and makes no warranties that any software updates can be implemented on any Product or that changes to Services will operate as intended. You acknowledge that you may be required to install software updates to use Services with your Product, and you agree to promptly install such updates we provide. You are solely liable for any losses arising from a failure to timely implement such updates.

9.  Term and Termination

These Terms will remain in full force and effect as long as you continue to access or use Services. If you transfer a Product to a new owner, your right to use Services with respect to that Product automatically terminates, and the new owner will have no right to use the Product or Services under your Account.

10.  License

Subject to your compliance with these Terms, We grant you a revocable, limited, non-exclusive, non-transferable, non-sub-licensable license to install and use (a) our mobile applications (“Mobile Apps”), and (b) any embedded firmware in the Product and updates (“Other Software”), in each case solely in connection with your personal, non-commercial use of the Product and Services. You may only use the Mobile Apps on devices that you own, lease, or otherwise control. No other licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by us or its licensors.

11.  License Restrictions

Unless as expressly permitted in these Terms, you agree not to, and you will not permit others to, (i) license, sublicense, assign, convey or transfer, the rights and licenses granted hereunder; (ii) publish, display, disclose, sell, rent, lease, store, loan, distribute, transmit, publicly display or perform, co-brand, frame, host, outsource, or otherwise commercially exploit Services, including the Mobile Apps and Other Software (collectively, the “Software”), (iii) copy or reproduce Services or Software or any part thereof, in any form; (iv) remove or alter any trademark, logo, copyright or other proprietary notices, legends, symbols or labels in the Software or Services; (v) use the Software and Services in any fashion that may infringe any of our patent, copyright, trademark, trade secret, or any other intellectual property or proprietary right of us, its third-party providers, or any other third party; (vi) modify, translate, adapt, disassemble, reverse engineer decompile, reverse compile, or create compilations or derivative works of, the Software, Services, or any part thereof (except to the extent applicable laws specifically prohibit such restriction), or (vii) use the Software or the Service for any service bureau, time-sharing, resale or similar purposes. We reserve all rights and licenses in and to the Software not expressly granted to you under these Terms.

12.  Limitations of Services

Services is intended to be accessed and used for non-time-critical information and control of Products. While we strive for Services to be highly reliable and available, it is not intended to be reliable or available 100% of the time. Services is subject to sporadic interruptions and failures for a variety of reasons beyond our control, including Wi-Fi intermittency, service provider uptime, mobile notifications and carriers, among others. You acknowledge these limitations and agree that We are not responsible for any damages allegedly caused by the failure or delay of Services to reflect current status of the Product, notifications, or timing of your video content.

Services may be suspended temporarily without notice for security reasons, system failure, maintenance and repair, updates, adjustments, or other circumstances. You acknowledge and agree that you will not be entitled to any refund or rebate for any such suspension. We do not offer any specific uptime guarantee for Services. We are not liable for any losses arising from a suspension of Services.

All information concerning Services and use of the Product with Services is provided “as is” and “as available”. We do not guarantee that this information is correct or up to date. Accessing the information through Services is not a substitute for direct access to the information in or on the Product itself.

Although We care about the security, integrity, and availability of your video content and personal information, we cannot guarantee the security of your personal information. You acknowledge that you provide your video content and your personal information at your own risk.

13.  Release Regarding Third Parties

We are not responsible for third parties or their products and services, including, without limitation, any third-party’s products and services that enable Services, equipment, ISPs, carriers, the App Stores and among others.

WE HEREBY DISCLAIMS AND YOU HEREBY DISCHARGE, WAIVE AND RELEASE US AND ITS LICENSORS AND SUPPLIERS FROM ANY PAST, PRESENT, AND FUTURE CLAIMS, LIABILITIES, AND DAMAGES, KNOWN OR UNKNOWN, ARISING OUT OF OR RELATING TO YOUR INTERACTIONS WITH SUCH THIRD PARTIES AND THEIR PRODUCTS AND SERVICES.

14.  Indemnity

You agree to defend, indemnify, and hold us, our directors, officers, employees, shareholders, affiliates, contractors, agents, licensors, and suppliers harmless from any damages, liabilities, claims, demands, losses, or expenses, including attorneys’ fees, made by any third party due to or arising out of or in connection with (i) your use of Services and Product; (ii) your violation of these Terms; (iii) your violation of any law or the rights of any third party. We will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.

15.  WARRANTY DISCLAIMERS

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SERVICES (I.E. THE WEBSITE, THE MOBILE APPS AND SOFTWARE) ARE PROVIDED FOR YOUR CONVENIENCE, “AS IS”, AND “AS AVAILABLE” WITH ALL FAULTS AND ERRORS, AND OUR SUPPLIERS AND LICENSORS EXPRESSLY DISCLAIM ANY WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, WITHOUT LIMITATION, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, TITLE, QUIET ENJOYMENT, NON-INFRINGEMENT OF THIRD-PARTY RIGHTS, AVAILABILITY, DATA SECURITY, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT, SOFTWARE OR SERVICE PROVIDED BY A THIRD PARTY THROUGH OR IN CONNECTION WITH SERVICES (INCLUDING, BUT NOT LIMITED TO, CLOUD SERVICES) OR ANY HYPERLINKED WEBSITE OR SERVICE.

WE MAKE NO REPRESENTATIONS CONCERNING ANY CONTENT CONTAINED IN OR ACCESSED THROUGH SERVICES, AND WE WILL NOT BE RESPONSIBLE OR LIABLE FOR THE ACCURACY, COPYRIGHT COMPLIANCE, LEGALITY OR DECENCY OF MATERIAL CONTAINED IN OR ACCESSED THROUGH SERVICES. WE MAKE NO REPRESENTATIONS OR WARRANTIES REGARDING SUGGESTIONS OR RECOMMENDATIONS OF SERVICES OR PRODUCTS OFFERED OR PURCHASED THROUGH SERVICES.

YOU ACKNOWLEDGE THAT THE USE OF SERVICES SHALL BE CONNECTED WITH THE INTERNET, AND USE SHALL BE WHOLLY AT YOUR OWN RISK. WE DO NOT REPRESENT OR GUARANTEE THAT SERVICES WILL BE FREE FROM LOSS, CORRUPTION, CYBER ATTACK, VIRUSES, INTERFERENCE, HACKING, MALWARE, OR OTHER SECURITY INTRUSION, AND WE DISCLAIM ANY LIABILITY RELATING THERETO.

SURVEILLANCE, DATA PROTECTION, AND PRIVACY LAWS VARY BY JURISDICTION AND MAY IMPOSE CERTAIN RESPONSIBILITIES ON YOUR USE OF SERVICES. YOU ACKNOWLEDGE AND AGREE THAT YOU (AND NOT US) WILL BE RESPONSIBLE FOR ENSURING THAT YOU COMPLY WITH APPLICABLE LAWS WHERE YOU LIVE AND THAT WE SHALL NOT BE LIABLE IN THE EVENT THAT SERVICES IS USED FOR ILLEGAL PURPOSES, INCLUDING, WITHOUT LIMITATION: NON-CIVIL USE; RECORDING OR SHARING VIDEO OR AUDIO CONTENT THAT IS NOT IN CONFORMANCE WITH APPLICABLE LAW; FAILURE TO COMPLY WITH NOTICE AND CONSENT LAWS; INFRINGEMENT OF THIRD-PARTY RIGHTS; USE IN CONNECTION WITH MEDICAL TREATMENT, OR OTHER SITUATIONS WHERE SERVICES FAILURE COULD LEAD TO DEATH OR PERSONAL INJURY.

16.  LIMITATIONS ON LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WE, ITS DIRECTORS, OFFICERS, EMPLOYEES, SHAREHOLDERS, AFFILIATES, CONTRACTORS, AGENTS, LICENSORS, OR SUPPLIERS, BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, SPECIAL, OR INCIDENTAL DAMAGES, INCLUDING ANY DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOST DATA OR CONTENT, DOCUMENTATION, OR PROFITS, SERVICE INTERRUPTION, COMPUTER DAMAGE, COST OF SUBSTITUTE SERVICES, INABILITY TO USE SERVICES, PRIVACY LEAKAGE, OR ANY OTHER LIABILITIES OR LOSSES CAUSED BY SERVICES OR BY FAILURES OF SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL OUR TOTAL CUMULATIVE LIABILITY ARISING FROM OR RELATED TO SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, EXCEED THE FEES ACTUALLY PAID BY YOU TO US OR AUTHORIZED RESELLER FOR SERVICES IN THE PRIOR 6 MONTHS (IF ANY) IMMEDIATELY PRECEDING THE DATE OF THE MOST RECENT CLAIM. THIS LIMITATION IS CUMULATIVE AND WILL NOT BE INCREASED BY THE EXISTENCE OF MORE THAN ONE INCIDENT OR CLAIM. WE DISCLAIM ALL LIABILITY OF ANY KIND OF OUR LICENSORS AND SUPPLIERS.

17.  Limitation on Claims

Regardless of any statute or law to the contrary, any dispute arising out of or related to your use of Services must be filed within one (1) year after the occurrence of the event or facts giving rise to a dispute, or you waive the right to pursue any dispute based upon such event or facts forever.

18.  Entire Agreement; Waiver; Severability

These Terms constitute the entire and exclusive understanding between you and us with respect to the use of Services, and these terms supersede and replace any and all prior oral or written understandings or agreements between us and you regarding Services. Our failure to enforce any right or provision in these Terms will not constitute a waiver of such right or provision or of any other rights or provisions in these Terms. If a court or tribunal should find that one or more rights or provisions set forth in these Terms are invalid, you agree that the remainder of the Terms will remain in full force and effect and that the invalid provision will be enforceable to the fullest extent permitted by law.

19.  Assignment

You may not assign or transfer these Terms and any associates rights or obligations, by operation of law, without our prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null. We may freely assign or transfer these Terms without restriction.

20.  Contact Us

Should you have any questions, please contact Hikvision Europe B.V. registered at Dirk Storklaan 3, 2132 PX Hoofddorp, the Netherlands. You can also reach us via email at support@mail.guardingvisionpro.com.

Article 1 : Société organisatrice

La société NEXECUR PROTECTION - dont le siège social est situé au 13 rue de Belle Ile, 72190 
COULAINES, organise un jeu gratuit sans obligation d'achat du 21-03-2024 09:00 au 03-04-2024 23:59. 
L'opération est intitulée : « Jeu concours du Printemps ».
Cette opération est accessible via la page : https://www.facebook.com/nexecur

Article 2 : Conditions de participation

2.1 Ce Jeu est ouvert à toute personne physique résidant en France métropolitaine (Corse incluse), 
cliente ou non auprès de Nexecur. La société se réservant le droit de procéder à toutes les vérifications nécessaires concernant l'identité, l'adresse postale et / ou électronique des  participants.
2.2 Sont exclus de toute participation au présent Jeu et du bénéfice de toute dotation, que ce soit  directement ou indirectement l'ensemble du personnel de la Société et des Partenaires, y compris leur famille et conjoints (mariage, P.A.C.S. ou vie maritale reconnue ou non), ainsi que les  personnes mineures.
2.3 Les personnes n'ayant pas justifié de leurs coordonnées et identités complètes ou qui les  auront fournies de façon inexacte ou mensongère seront disqualifiées, tout comme les personnes  refusant les collectes, enregistrements et utilisations des informations à caractère nominatif les  concernant et strictement nécessaires pour les besoins de la gestion du jeu.2.4 La participation au Jeu implique pour tout participant l'acceptation entière et sans réserve du  présent règlement. Le non-respect dudit règlement entraîne l'annulation automatique de la  participation et de l'attribution éventuelle de gratifications.

Article 3 : Modalité de participation

Le Jeu se déroule comme suit, le joueur doit :
●  Disposer d'un compte Facebook et se connecter à l'adresse pour accéder au jeu :  https://www.facebook.com/nexecur
●  Le jeu sera organisé du 21-03-2024 09:00 au 03-04-2024 23:59.
●  Les tirages au sort se déroulent comme suit : Chaque lot mis en jeu fera l'objet d'un tirage au  sort sur l'ensemble des participants du jeu ayant validé leur participation au jeu nommé « Jeu  concours du Printemps ».
●  Le joueur ne peut gagner 2 fois.
Le jeu est accessible 24h sur 24 sur Facebook à l'adresse : https://www.facebook.com/nexecur

Article 4 : Sélection des gagnants

Un seul lot sera attribué par gagnant (même nom, même adresse). Les gagnants seront désignés après vérification de leur éligibilité au gain de la dotation le  concernant. Les participants désignés seront contactés par message privé sur Facebook par  l'Organisateur. Si un participant ne se manifeste pas dans le mois suivant l'envoi de ce message  privé, il sera considéré comme ayant renoncé à son lot et le lot restera la propriété de  l'Organisateur.
Du seul fait de l'acceptation de son prix, le gagnant autorise l'Organisateur à utiliser ses nom,  prénom, ainsi que l'indication de sa ville et de son département de résidence dans toute  manifestation publi-promotionnelle, sur le site Internet de l'Organisateur et sur tout site ou support affilié,  sans que cette utilisation puisse ouvrir de droit et rémunération autres que le prix gagné.

Les gagnants devront se conformer au règlement. S'il s'avérait qu'ils ne répondent pas aux critères  du présent règlement, leurs lots ne leur seraient pas attribués. Les participants autorisent toutes  les vérifications concernant leur identité, leur âge, leurs coordonnées postales ou la loyauté et  la sincérité de leur participation. A ce titre, l'Organisateur se réserve le droit de demander une  copie de la pièce d'identité du gagnant avant l'envoi de la dotation. Toute fausse déclaration,  indication d'identité ou d'adresse fausse entraîne l'élimination immédiate du participant et le cas  échéant le remboursement des lots déjà envoyés.

Article 5 : Dotations

Le Jeu est composé des 2 dotations suivantes :
-  1 box Week-end évasion Weekendesk (89€) + 1 box Week-end évasion Weekendesk (89€) Il y aura un  gagnant par dotation.

Article 6 : Acheminement des lots

Suite à leur participation en cas de gain comme décrit aux présentes, les gagnants recevront toutes  les informations nécessaires à l'acheminement des lots via un message privé sur Facebook dans les  15 jours (hors week-end et jours fériés), à partir de l'annonce des gagnants. Les lots seront  envoyés aux gagnants par voie postale.
L'organisateur ne pourra être tenu pour responsable de l'envoi des dotations à une adresse inexacte  du fait de la négligence du gagnant. Si les lots n'ont pu être livrés à leur destinataire pour  quelque raison que ce soit, indépendamment de la volonté de L'organisateur (le gagnant ayant  déménagé sans mettre à jour son adresse, etc. ...), ils resteront définitivement la propriété de  L'organisateur.
Les lots ne sont pas interchangeables contre un autre objet, ni contre une quelconque valeur  monétaire et ne pourront pas donner lieu à un remboursement partiel ou total. Les Participants sont  informés que la vente ou l'échange de lots sont strictement interdits. La valeur indiquée pour le(s) lot(s) correspond au prix public TTC couramment pratiqué ou estimé à  la date de rédaction du règlement, elle est donnée à titre de simple indication et est susceptible  de variation. La Société Organisatrice ne peut être tenue pour responsable de tout  incident/accident pouvant subvenir dans l'utilisation des lots. Toutes les marques ou noms de  produits cités sont des marques déposées de leurs propriétaires respectifs.

Article 7 : Limitation de responsabilité

La participation au Jeu « Jeu concours du Printemps » implique la connaissance et l'acceptation des  caractéristiques et des limites de l'Internet, notamment en ce qui concerne les performances techniques, les temps de réponse pour consulter, interroger ou transférer des informations, les risques d'interruption, et plus généralement, les risques inhérents à toute connexion et transmission sur Internet, l'absence de protection de certaines données contre des détournements éventuels et les risques de contamination par des éventuels virus circulant sur le réseau. En conséquence, la Société Organisatrice ne saurait en aucune circonstance être tenue responsable, sans que cette liste soit limitative :
1. de la transmission et/ou de la réception de toute donnée et/ou information sur Internet ;
2. de tout dysfonctionnement du réseau Internet empêchant le bon déroulement/fonctionnement du Jeu ;
3. de défaillance de tout matériel de réception ou des lignes de communication ;
4. de perte de tout courrier papier ou électronique et, plus généralement, de perte de toute donnée ;
5. des problèmes d'acheminement ;
6. du fonctionnement de tout logiciel ;
7. des conséquences de tout virus, bogue informatique, anomalie, défaillance technique ;
8. de tout dommage causé à l'ordinateur d'un Participant ;
9. de toute défaillance technique, matérielle et logicielle de quelque nature, ayant empêché ou limité la possibilité de participer au Jeu ou ayant endommagé le système d'un Participant ;

10. du dysfonctionnement des lots distribués dans le cadre du jeu, et des éventuels dommages directs et/ou indirects qu'ils pourraient causer.
Il est précisé que la Société Organisatrice ne peut être tenue responsable de tout dommage direct ou indirect issu d’une interruption, d’un dysfonctionnement quel qu’il soit et ce pour quelque raison que ce soit, ou encore de tout dommage direct qui résulterait, d’une façon quelconque, d’une connexion au site développé dans le cadre de ce jeu. Il appartient à tout Participant de prendre toutes les mesures appropriées de façon à protéger ses propres données et/ou logiciels stockés sur son équipement informatique contre toute atteinte. La connexion de toute personne au compte Facebook Nexecur et la participation des Participants au Jeu se fait sous leur entière responsabilité. La Société Organisatrice pourra annuler tout ou partie du Jeu « Jeu concours du Printemps » s'il apparaît que des fraudes sont intervenues sous quelque forme que ce soit, notamment de manière informatique ou de la détermination des gagnants. Elle se réserve, dans cette hypothèse, le droit de ne pas attribuer les dotations aux fraudeurs et/ou de poursuivre devant les juridictions compétentes les auteurs de ces fraudes. Elle ne saurait toutefois encourir aucune responsabilité d'aucune sorte vis-à-vis des Participants du fait des fraudes éventuellement  commises. Sera notamment considérée comme fraude le fait pour un Participant d’utiliser un ou des prête-noms fictifs ou empruntés à une ou plusieurs tierces personnes, chaque Participant devant participer au Jeu sous son propre et unique nom. Toute fraude entraîne l'élimination du Participant.
Le jeu concours n'est pas géré ou parrainé par la société Facebook. La société Facebook ne pourra donc en aucun cas être tenue comme responsable de tout litige lié aux jeux concours. Pour toute question, commentaire ou plainte concernant le Jeu concours s'adresser aux organisateurs du jeux et non à Facebook. Tout contenu soumis est sujet à modération. La société organisatrice s’autorise de manière totalement discrétionnaire à accepter, refuser ou supprimer n'importe quel contenu y compris ceux déjà téléchargés sans avoir à se justifier. L’organisateur se réserve le droit pour quelque raison que ce soit, d'annuler, reporter, interrompre ou proroger le jeu ou de modifier tout ou partie des modalités du présent règlement, 
dans le respect de celui-ci. Si, par suite d'un événement indépendant de sa volonté, elle était contrainte d'appliquer ce droit, sa responsabilité ne saurait être engagée.
L’organisateur se réserve le droit d’exclure définitivement des différents jeux toute personne qui,  par son comportement frauduleux, nuirait au bon déroulement des jeux. En outre, le parrainage de  personnes fictives entraînera l’élimination immédiate du joueur. De même, toute tentative d’utilisation du jeu en dehors de l’interface non modifiée mis en place sur le site sera considérée comme une tentative de fraude. En outre, la décompilation du jeu, l’utilisation de script personnel ou tout autre méthode visant à contourner l’utilisation prévue du jeu dans le présent règlement sera considérée également comme une tentative de fraude et entrainera l’élimination immédiate et sans recours du joueur.

Article 8 : Dépôt du règlement

Le règlement est disponible sur notre site Nexecur.fr sur l'adresse suivante :  https://www.nexecur.fr/reglement-jeu-concours-facebook

Article 9 : Données personnelles

Il est rappelé que pour participer au Jeu, les joueurs doivent nécessairement fournir certaines informations personnelles les concernant (nom, adresse …). Ces informations sont enregistrées et sauvegardées dans un fichier informatique et sont nécessaires à la prise en compte de leur participation, à la détermination des gagnants et à l'attribution et à l’acheminement des prix. Ces informations sont destinées à l’Organisateur, et pourront être transmises à ses prestataires techniques et à un prestataire assurant l’envoi des prix. En participant au Jeu, le joueur pourra également solliciter son inscription à un courrier électronique d’information de l’Organisateur. Les données ainsi recueillies pourront être utilisées dans le cadre légal. En application de la loi n° 78-17 du 6 janvier 1978 relative à l'informatique, aux fichiers et aux libertés, les joueurs disposent des droits d'accès, de rectification et de suppression des données les concernant. Pour  exercer ces droits, les joueurs devront envoyer un courrier à l’adresse suivante : 13 rue de Belle Ile, 72190 COULAINES.
Le remboursement des frais de demande de remboursement de rectification et de suppression des données se fera sur la base d'une lettre simple de moins de 20 grammes affranchie au tarif économique.

Article 10 : Litiges

Le présent règlement est soumis à la loi française. Pour être prises en compte, les éventuelles contestations relatives au Jeu doivent être formulées sur demande écrite à l’adresse suivante : relation.client@nexecur.fr Et au plus tard quatre-vingt-dix (90) jours après la date limite de participation au Jeu tel qu’indiqué au présent règlement. En cas de désaccord persistant sur l'application ou l'interprétation du présent règlement, et à défaut d'accord amiable, tout litige sera soumis au tribunal ayant droit, auquel compétence exclusive est attribuée.
 

Nous vous remercions pour la confiance que vous nous accordez depuis plusieurs années. Aujourd’hui, nous devons faire évoluer le montant de votre abonnement.
 

Nous vous informons donc qu’à compter du 1er janvier 2024, votre abonnement augmentera de 5%. Les modifications entreront en vigueur sur votre facture du mois de janvier. 

Dans le cas ou vous souhaiteriez mettre un terme à votre contrat, vous avez jusqu’au 31 janvier 2024 pour nous informer par lettre simple à l’adresse ci-dessous. Votre courrier devra mentionner clairement le motif de résiliation, à savoir « augmentation tarifaire ». Aucun préavis ne sera appliqué et la résiliation prendra effet à la fin du mois en cours. Tout mois encouru est dû en totalité.
 

Nexecur Protection
A l’attention du service Résiliation
13 Rue de Belle île
72190 Coulaines
 

Pour toute question, nos équipes se tiennent à votre disposition au 09 69 325 500 du lundi au vendredi de 8 h à 18 h.